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At megaslototo, we collect only what we need to run your account, process transactions through OVO, QRIS, and Bank Transfer, and keep the lobby working for you. This policy explains exactly what we collect, where it goes, and what you can do about it — available where local law permits.
When you open an account with us, we collect the details you enter during registration — your name, email address, and the contact information you provide. When you connect a payment method such as OVO, QRIS, or Bank Transfer, we record the transaction reference and the wallet or account identifier you used, not the full credentials managed by your bank or e-wallet provider. We also collect session data: the device type, browser version, and IP address linked to each login. This helps us detect unusual access patterns and keep your account from being used by someone who is not you. We retain account records for as long as your account remains active and for a period after closure, in line with financial record-keeping obligations that apply in eligible regions under local law. We do not sell your personal data to third parties. Aggregated, non-identifiable usage data may be used internally to improve how the lobby and account tools function. Any data shared with payment processors — including OVO gateway partners and Bank Transfer clearing services — is shared only to the extent needed to complete the transaction you initiated.
OVO transaction references are stored as payment records linked to your account history. The wallet credentials themselves remain with OVO's own systems; we receive only the confirmation token needed to post the transaction.
QRIS scan data is processed at the point of transaction and recorded as a reference entry in your account ledger. No raw QR payload is retained after the transaction is confirmed.
Bank Transfer details — virtual account numbers and transfer references — are held as part of your deposit and withdrawal history. These records are available in your account dashboard after login.
This policy governs personal data collected through megaslototo and through any authenticated session on your account. It does not extend to third-party services you access from outside this domain, including your bank's app or your OVO wallet interface. Understanding the boundary between what we control and what a third party controls helps you know who to contact when a data question arises.
All data entered during login, registration, and account verification on megaslototo falls within this policy. This includes the email address, password hash, and session tokens generated when you authenticate.
Transaction references for OVO, QRIS, and Bank Transfer are covered here. The underlying payment infrastructure — including your bank's servers and OVO's own data systems — operates under those providers' separate policies.
Cookies and local storage used by our lobby pages, including session cookies that keep you logged in while you browse game rooms, are part of this policy. You can manage cookie preferences through your browser settings.
Links to external services, payment gateways, or game studio pages that open outside megaslototo are not covered by this policy. Those pages carry their own data terms, which you should review independently.
You have several practical actions available under this policy. The most direct one: log in to your account dashboard and open the profile section to review the personal details we hold on file. If any detail is incorrect — a misspelled name or an outdated email address — you can submit a correction request through the support channel, and we will update the record once we verify it matches the account owner. You can also ask us to confirm exactly which categories of data we hold for your account, without needing to state a reason. If you close your account, we retain records for the period required by financial record obligations in your eligible region, after which they are removed from active systems. For any question about what we hold or how we use it, the support contact path is always the right starting point.
Open your account dashboard after login and navigate to the profile section. The personal details and transaction references we hold are displayed there. No separate request is needed to see what is on file.
If your name, email, or contact detail needs updating, raise a correction request through our support channel. We verify identity before making changes to protect your account from unauthorised edits.
You can ask us to confirm what categories of personal data we hold for your account — registration data, transaction references, session logs. Contact support with your account email and we will respond with the relevant detail.
If you want to close your account, contact support directly. We will confirm the process, settle any outstanding wallet balance, and apply the retention period required by financial obligations before full removal.
For any question or request related to how we handle your data — whether you want to review records, raise a correction, or ask about cookie use — reach out through one of the contact paths below. We respond to data-related questions as a priority. Include your account email in any message so we can locate your record without delay.
Open the chat widget from any page on megaslototo. This is the fastest path for account-specific data questions, including correction requests and record reviews.
Send a detailed message to our support email address, which is listed in your account settings page after login. Include your account email and describe the data request clearly for a faster response.
The dashboard is the self-service starting point for reviewing your profile, checking transaction references for OVO, QRIS, and Bank Transfer, and updating contact details without needing to contact support.
Protecting the data in your account is a structural part of how megaslototo operates, not an afterthought. Each area below describes one aspect of how we handle that responsibility — from the cookies that keep the lobby session alive to the retention schedule that governs how long a closed account's records remain in our systems.
We use session cookies to keep you authenticated while you browse the lobby. Analytics cookies — non-identifiable — help us understand which pages function well. You can clear or block cookies through your browser without losing your account data.
Passwords are stored as hashed values, not in readable form. Unusual login patterns trigger a review flag visible in your account activity log. If you notice a session you do not recognise, contact support immediately to lock the account.
Active accounts retain all data for the life of the account. Closed accounts are subject to a retention period aligned with financial record obligations applicable in eligible regions under local law, after which records are removed from active systems.
When this policy changes in a material way, we post the updated version on this page and note the revision date at the top of the document. Continued use of the account after a policy update means you have seen the revised terms.
These questions come up most often when account holders review how we handle their data. If your question is not answered here, the support chat or email path in the contact section above is the right next step.
We collect your name, email address, and the contact details you enter during registration. When you use OVO, QRIS, or Bank Transfer, we record transaction references linked to your account. Session data — device type and IP address — is also logged to detect unusual access.
We do not sell your data. Transaction references are shared with payment processors — including OVO and Bank Transfer clearing services — only to the extent needed to complete a transaction you initiated. No other third-party sharing takes place outside of legal obligation.
Log in and open the profile section of your account dashboard. Your registered details and transaction history are displayed there. For a full record confirmation covering session logs and data categories, contact support with your account email and we will respond directly.
Reach out through live chat or email support, as listed in your account settings. State which detail needs correcting and include your account email. We verify identity before making the change to protect the account from unauthorised edits.
We retain records for a period required by financial record-keeping obligations applicable in your eligible region under local law. After that retention period ends, records are removed from active systems. The exact period depends on the jurisdiction that applies to your account.
You can request account closure and data removal through support. Records subject to financial retention obligations must be kept for the required period before full deletion. Once that period passes, the data is removed. Contact support to start this process and confirm the timeline for your account.